Guest&#39;s original checkin and check out date are 17-20 November,they want to extend the stay until 21 November.However,they tried but can&#39;t make the change by themselves and their request has last reached us 7 days ago.Thankfully,with Property&#39;s approval and our Agent&#39;s help,they finally made the change happened on 25 Sep.Please kindly sympathize Guest and we welcome them on November,try to write this in a cheerful way to lighten up their mood as this is a good outcome to try gaining a satisfied review.Thankyou.


Guest's original checkin and check out date are 17-20 November,they want to extend the stay until 21 November.However,they tried but can't make the change by themselves and their request has last reached us 7 days ago.Thankfully,with Property's approval and our Agent's help,they finally made the change happened on 25 Sep.Please kindly sympathize Guest and we welcome them on November,try to write this in a cheerful way to lighten up their mood as this is a good outcome to try gaining a satisfied review.Thankyou.


Thái Dương Đinh

Subject: Gro&#223;artige Neuigkeiten! Ihre Verl&#228;ngerung ist best&#228;tigt und wir freuen uns auf Ihren Aufenthalt!

Dear [Guest Name],

Thank you so much for your patience over the last few days as we worked to secure your requested extension. We are genuinely sorry that your request, which first reached us seven days ago, could not be resolved immediately, forcing you to wait.

We are absolutely thrilled to confirm that your booking extension has been successfully processed and confirmed!

Your Confirmed New Stay Dates

Thanks to the kind approval from the Property and the diligent work of our team, your reservation has been updated to:

Detail

Original Dates

New Confirmed Dates

Check-in

17 November

17 November

Check-out

20 November

21 November

You are now all set to enjoy that extra night, extending your relaxing stay until 21 November.

We hope this positive resolution helps lighten the mood! We look forward to welcoming you warmly in November and wish you a truly wonderful and relaxing time during your extended stay.

Kind regards,

[Your Name]
CS Guest Specialist
Booking.com

Subject: Großartige Neuigkeiten! Ihre Verlängerung ist bestätigt und wir freuen uns auf Ihren Aufenthalt!

Dear [Guest Name],

Thank you so much for your patience over the last few days as we worked to secure your requested extension. We are genuinely sorry that your request, which first reached us seven days ago, could not be resolved immediately, forcing you to wait.

We are absolutely thrilled to confirm that your booking extension has been successfully processed and confirmed!

Your Confirmed New Stay Dates

Thanks to the kind approval from the Property and the diligent work of our team, your reservation has been updated to:

Detail

Original Dates

New Confirmed Dates

Check-in

17 November

17 November

Check-out

20 November

21 November

You are now all set to enjoy that extra night, extending your relaxing stay until 21 November.

We hope this positive resolution helps lighten the mood! We look forward to welcoming you warmly in November and wish you a truly wonderful and relaxing time during your extended stay.

Kind regards,

[Your Name]
CS Guest Specialist
Booking.com